333 ko's Privacy Policy — Your data is completely secure

When you use the 333 ko platform, two types of information are collected — details you provide directly and technical data collected automatically. We always aim to collect only what is necessary, nothing more.

The information you provide during registration is stored securely in our database. Additional documents may be requested as part of the KYC process to verify your account. This information is used solely to confirm your identity and prevent fraud.

333 ko collects your information in several ways. You should have a clear understanding of each method:

• Registration form: When opening an account, you directly provide details such as your name, mobile number, email address, and more.
• KYC Verification Process: Identity documents and a photo may be required for withdrawals or when certain limits are exceeded.
• Automatic collection: While you use the platform, your IP address, device model, operating system, and browser information are logged automatically.
• Payment processing: Mobile banking numbers and transaction details are recorded during deposits and withdrawals.
• Cookies & Session Data: Cookies are used to enhance your browsing experience on the website.
• Customer support contact: If you contact us by email or chat, a record of that conversation may be retained.

333 ko uses your information only for specific and legitimate purposes. Below is a detailed breakdown of how your data is used:

• Account management & verification: Verifying your identity and keeping your account secure.
• Payment processing: Processing deposits and withdrawals accurately.
• Customer Support: Responding to your questions, complaints, and requests.
• Fraud Prevention: Detecting and preventing suspicious activity.
• Compliance with Legal Obligations: Complying with applicable laws and regulatory authority directives.
• Service Improvement: Improving platform experience and functionality.
• Promotions & offers: Notifying you of relevant bonuses and offers, with your consent.

333 ko will never use your data for any purpose beyond what is stated in this privacy policy. If your data needs to be used for a new purpose, you will be informed in advance and your consent will be obtained where required.

333 ko never sells your personal data. However, limited information may be shared with trusted parties in specific circumstances:

• Payment provider: Payment providers such as bKash, Nagad, and Rocket only receive the information needed to complete a transaction.
• KYC service provider: Authorized third parties may verify limited documents for identity verification purposes.
• Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a regulatory authority.
• Anti-money laundering: Reporting suspicious financial activity to the relevant authorities may be mandatory.

All third-party service providers we work with are bound by data protection agreements. They may only use your data for the specific purposes defined and are not permitted to use it for their own ends.

333 ko uses cookies and similar technologies on its website. Cookies are small data files stored in your browser.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

Under 333 ko's Privacy Policy, you have the following rights over your data:

To exercise any of these rights support@333ko.bizEmail us and we will respond within 30 days.

333 ko does not retain your data longer than necessary. Separate retention periods are defined for different types of information:

• Account Information: For the duration your account is active, and for 5 years after closure.
• Transaction records: 5–7 years, in accordance with financial regulatory guidelines.
• KYC documents: Up to 5 years, as required by legal obligations.
• Customer support contact: 2 years after the issue is resolved.
• Log & technical data: Typically 90 days to 1 year.
• Marketing Preferences: Until you change it.

Once the designated retention period ends, data is securely deleted or anonymized.

333 ko is a platform strictly for adults (18+). We do not knowingly collect personal information from minors.

If you believe a minor is using 333 ko, please contact us immediately. We will take prompt action.

333 ko takes industry-standard technical and organizational measures to protect your data. Our security framework operates across multiple layers:

• 256-bit SSL/TLS encryption: Fully encrypted during data transmission.
• Firewall & Intrusion Detection: Unauthorized access attempts are automatically detected and blocked.
• Two-factor authentication (2FA): An additional verification layer can be used when logging into your account.
• Regular Security Audits: Periodic reviews carried out by independent experts.
• Staff Training: Only authorized personnel have access to data, and all staff receive security training.
• Data Backup: Encrypted backups are taken regularly to prevent data loss in the event of an incident.

That said, no one can guarantee 100% security on the internet. Make sure to keep your password strong and never share it with anyone.

333 ko may update this privacy policy when necessary. For any significant changes, we will notify you through the following methods:

• A prominent notice will be published on the website.
• A message will be sent to your registered email or mobile number.
• The "Last Updated" date at the top of the page will be changed.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend reviewing it after each update.

This privacy policy is written entirely in Bengali so that users in Bangladesh can understand it with ease. 333 ko believes that transparency and honesty are the foundation of lasting trust.